We work for top Salesforce Partners and Customers
We can support your projects with various areas
Managed
Services
We utilize the Agile sprint methodology to collaborate with internal teams and external providers to create a customized support plan.
We prioritize issue resolution and ongoing communication and collaboration with the Client to ensure alignment with their goals and success over time.
Team
or Single Expert
We identify the specific skills and experience required for the project or ongoing support needs.
We establish clear expectations and metrics for success to ensure alignment and progress over time.
Instance
Review
Get the most out of your Salesforce. We thoroughly analyze all aspects of the system, including user permissions, data security measures, and customization configurations.
We work closely with business users and IT experts to ensure a comprehensive and practical health check.
Areas we can support you in Managed Services
Administration
- Remote administration of your salesforce org
- Org Management
- User Management
- Organisation Wide Defaults Setup
- Roles & Profiles Configuration
- Data Cleaning
- User maintenance
- Profiles and Roles management
- System Admin support
- Object Maintenance
- Data model customization
- Delegated Administration
- Data Import
Support Services
- Tier 1 support
- First Line Support
- SLA for Salesforce Org
- Bug Fixing your Salesforce instance
- Salesforcer Support
- Salesforce Help Desk
- Create Technical Documentation
- Fix Bugs of existing APEX classes
Release & Change
- Change management
- Feature activation
- Continuous Improvement
- Release Readiness Report
- Lightning Experience Migration
- System Monitoring
Development & Integration
- Custom Development
- Triggers Development
- ESB
- Integration Monitoring
- Scalability and Performance of your instance
- Development Outsourcing
- Lightning Web Components that create customized pages and UI
- Apex programming
- Business Logic Execution and Process Automation with different types of automation
- Apex Trigger development to make execute processes
- Integration development to make single source of truth
- ESB integration as a communication bus
- Salesforce integrations to include real-time data in your org
- Salesforce Flows to automate complex business processes
- Salesforce API
- Salesforce MFA that secures user accounts
Analytical Services
- Reports & Dashboard
- Data Analytics
- Create Dynamic Dashboards
- Visualize Key Metrics
- Data Culture
- Forecasting
- Collaborative Forecasting
AppExchange App Management
- App installation
- App development
- Product Development Outsourcing
- Ensure App Maintenance
- PDO
Case study
Salesforce Managed Service
Together with Virtana’s team, we managed to build a strong relationship based on trust and common standards. We focused strongly on support ticket resolution time and managing day-to-day Salesforce operations. We cleaned up the org and prepared it for future development. Thanks to that, we brought the users back to Salesforce.
Find out more
Our value for Customer
Beginning with the first contact, each potentially interested customer is matched with a team member who knows that particular space - they will be tasked with your Salesforce services coordination.
130
Salesforce
certificates
50
people
in the team
8
candidates meet our expectations
60
completed
projects
Testimonial
I am thrilled to provide testimonial for Think Beyond, a Salesforce partner that has been an invaluable asset to our business operations here at Virtana Inc. As the VP of Business Operations and the owner of our Salesforce platform, I cannot speak highly enough about the exceptional support and services provided by Think Beyond.
Eva Karnaukh
VP of Business Operations and Strategic Growth, Virtana
Industries using our services
E-commerce
Non-profit
Education
Finances
Automotive
Contact us
Marcin Pieńkowski
Salesforce Architect and Head of Salesforce
