Whether you need support services or maintenance for the Salesforce platform, we will do it for you.
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What are Salesforce Managed Services?
Managed services offer a strategic approach that enables businesses to concentrate on their core operations.
Proactive Support & Maintenance
A Salesforce Partner provides valuable insights and ongoing support with the MSP business model, helping organisations navigate challenges and optimise their Salesforce investment for long-term success.
Team or Single Expert Outsourcing
Organisations gain access to a dedicated team of expert administrators, consultants, and developers who handle all aspects of Salesforce management and development. This includes system maintenance, customisation, and optimisation, ensuring that the platform runs smoothly and efficiently.
Guidance & Optimisation
With the support from a Salesforce managed services provider, businesses can enhance productivity, improve user experience, and leverage Salesforce’s full potential to take advantage of the digital transformation.
What is Included in the Managed Services Offering?
Salesforce DevOps
Continuously integrate code changes (CI) and provide updates quickly and reliably (CD) to reduce downtime and maintain your business’s agility. Automate releases and streamline projects, resulting in accelerated innovation and minimised downtime.
Growth & Process Optimisation
Keep your Salesforce platform updated, customised, and performing at its best with the guidance of top consultants whose industry-wide multi-cloud expertise ensures continuous innovation and long-term value.
Continuous Improvement
Regularly update, customise and improve the performance of your platform. Ensure that your system can easily adapt to new business needs and maximise your long-term return on investment.
User Training & Adoption
Equip the tech, sales, marketing and support teams with the knowledge they need to leverage Salesforce. Drive engagement and embed the platform into daily operations with role-based learning, hands-on practice, and ongoing guidance.
All-Level Support
Take advantage of first, second and third line support to deliver uninterrupted performance, including everything from quick problem solving and user support to specialised technical troubleshooting and integration maintenance.
Integrations Development & Maintenance
Develop and maintain your Salesforce integrations with other systems, apps, and data sources to create a unified ecosystem that will give your team and clients a dependable, seamless experience.
Custom Development
Whether you need Apex or Lightning Experience development, our expert team delivers tailored solutions that meet industry standards and exact delivery specifications.
Administration and Application Management
Take care of everything, from user profiles and roles to conformity with your security procedures and organisational structure. Ensure data integrity and a well-managed environment so your platform runs securely and efficiently.
Release Change and Management
Plan, communicate, and execute system updates with precision. From feature activation to release readiness reports, ensure smooth transitions that maximise user adoption and business continuity.
Analytical Services
Receive ongoing analytical support powered by Einstein and Tableau, including predictive insights, custom reports and dashboards. Ensure your analytics remain fresh and relevant, enabling you to act with confidence.
Audits and Healthchecks
Uncover configuration gaps, security risks, and performance bottlenecks. Use focused optimisations to maintain the security, scalability, and complete alignment of your Salesforce environment with industry best practices.
Data Management
Manage migration, cleaning, enrichment, and data processing to ensure high-quality data that reduces risk, improves visibility, and supports smarter strategies.
Marketing Cloud
Navigate the omnichannel marketing landscape effortlessly with Salesforce Marketing Cloud’s multi-touchpoint capabilities, tailored precisely to your unique marketing needs.
Agentforce
Ensure that your Agentforce agents are securely configured in line with your business processes and that they are continuously improved for accuracy and performance.
Looking for a
trusted Salesforce partner?
Successful Salesforce projects begin with thorough analysis and detailed design.
Managed Services for Salesforce are perfect for you if…
You need expert assistance in managing your Salesforce org.
You want to make changes or modifications to your Salesforce instance.
You may have smaller project requests, such as integrations.
You want to align your business continuity plan with Salesforce org.
After go-live, you need help optimising your Salesforce setup.
You are looking for ad hoc consulting or troubleshooting services.
You are uncertain about how to use Salesforce effectively.
You need enhanced data security for your Salesforce environment.
Looking for a trusted
Salesforce Managed Services Partner?
Whether you need admin support, integrations, or strategic guidance, we help you maximise the value of Salesforce. Successfully and cost-effectively.
Why Should Your Company Use Salesforce Managed Services?
Salesforce Expertise
You get access to Salesforce consultants and long-term support that’s tailored to your specific needs. Enjoy seamless configuration, customisation, and integration of Salesforce. Access a team of skilled admins, developers, QAs, and architects ready to help you with questions, resolve issues, and show you new ways to use Salesforce effectively.
24/7 Assistance
24/7 services ensure continuous Salesforce maintenance, including error analysis, repair, and modifications to eliminate downtime. These services also include customised user training programs and ongoing support to increase user adoption. Additionally, access to technical support is available 24/7, backed by SLAs and knowledge bases for effective troubleshooting.
Setup Strategies
Benefit from optimised workflows, automated processes, and improved data quality. Regular performance checks and data assessments by your managed service vendor ensure system reliability, ultimately increasing your ROI and helping you achieve your business goals.
Operational Support
Get comprehensive operational support, including user management, security, and data backup. Enjoy performance tuning to keep your Salesforce system running smoothly. Stay current with the latest features and security updates while identifying vulnerabilities to protect your data and improve overall system integrity.
Broad Range of Services
Managed services offer several support options to fit different business needs. Services include assistance from Salesforce consultants for strategic guidance, basic support for day-to-day operations, and integration with other systems for seamless functionality. Customisation and optimisation ensure that Salesforce is aligned with specific goals, improving overall efficiency and user experience.
Agile Approach
With constant support and ad hoc consultations, organisations receive end-to-end assistance adapted to their evolving needs. This flexibility enables quick adjustments to workflows and processes, ensuring that solutions remain relevant and effective. Additionally, regular feedback loops enhance collaboration, resulting in continuous enhancement and innovation throughout the project lifecycle.
Multicloud Knowledge
With experienced Salesforce consultants in platforms like Pardot for marketing automation, Einstein CPQ for streamlined quoting processes, Sales Cloud for sales management, and Service Cloud for customer support, multi-cloud expertise enables integrated solutions for different industries and business sizes.
How Much Does It Cost to Hire
Salesforce Partner?
Costs vary based on the scope of services required, the complexity of your Salesforce instance and the level of support needed. Projects can start with as little as 20 hours of work per month, and can be scaled up or down as your business needs evolve.
Contact us for a precise quotation.
Why Choose Think Beyond As Your Salesforce Managed Services Partner?
Beginning with the first contact, each potentially interested customer is matched with a Salesforce consultant who understands the industry and is tasked with coordinating services.
What makes us stand out
8%
CANDIDATES PASS TECHNICAL INTERVIEW
60+
SALESFORCE EXPERTS
4.95
CSAT score on AppExchange
100+
COMPLETED PROJECTS
280+
SALESFORCE CERTIFICATES
Testimonials
What customers say about us
Eva Karnaukh
VP of Business Operations and Strategic Growth
Service: Managed Services
Industry: High Tech
Salesforce verified
Exceptional support and services
I am thrilled to provide testimonial for Think Beyond, a Salesforce partner that has been an invaluable asset to our business operations here at Virtana Inc. As the VP of Business Operations and the owner of our Salesforce platform, I cannot speak highly enough about the exceptional support and services provided by Think Beyond.
Anna Rajska-Rutkowska
Gajusz Foundation
Service: Managed Services
Industry: Non-profit
Salesforce verified
Support and flexibility
Our cooperation takes place in a very pleasant atmosphere, we can always count on support and flexibility. The Think Beyond team has prepared for us an easy-to-use solution that facilitates everyday work. As a result, the time spent on data preparation and system operation was shortened.
Agata Wysocka
SWPS University
Service: Managed Services
Industry: Education
Salesforce verified
Trustworthy partner
Understanding the organisation’s business processes and goals makes Think Beyond a trustworthy partner in the implementation of complex Salesforce solutions.
Case Study
Virtana: Salesforce Managed Services
Managing day-to-day Salesforce operations
FAQ
Frequently Asked Questions About Salesforce Managed Services
01. What are Salesforce Managed Services?
Salesforce Managed Services provide ongoing support, maintenance, and optimisation for your Salesforce org. As a Certified Salesforce Partner, we offer expert assistance with system administration, enhancements, troubleshooting, integrations, and user support to ensure your Salesforce platform runs smoothly and efficiently.
02. Why should I invest in Salesforce Managed Services instead of hiring an in-house admin?
Hiring an in-house Salesforce admin can be costly and may not cover all the expertise needed for complex customisations and integrations. With Managed Services, you gain access to a team of certified experts who provide continuous improvements, proactive monitoring, and scalable support at a fraction of the cost of maintaining a full-time team.
03. What is included in your Salesforce Managed Services?
Our Managed Services cover a wide range of support, including:
- User support & training
- Customisation & development
- Integration with other tools
- System monitoring & security updates
- Data management & reporting optimisation
- Proactive performance improvements
We tailor our services to fit your business needs, ensuring your Salesforce org is always aligned with your goals.
04. Can Managed Services help with Salesforce upgrades and new features?
Yes! Salesforce releases new updates three times a year, and our team ensures that your system remains up to date. We assess new features, recommend relevant enhancements, and implement updates with minimal disruption to your operations, allowing you to maximise the benefits of each Salesforce release.
05. How do I know if Salesforce Managed Services is right for my business?
If your business relies on Salesforce for sales, marketing, or customer service and you want to optimise performance, ensure security, and reduce downtime without managing everything in-house, then Managed Services is a great fit. Whether you need ongoing support or occasional expert assistance, we provide a flexible solution tailored to your needs.
Want to work with us?
Successful Salesforce projects begin with thorough analysis and detailed design.
Let’s talk about your needs
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